Feedback and complaints

The Greater Sydney Commission welcomes feedback and complaints and sees them as an opportunity to improve the way we do things. We are committed to responding to feedback and complaints in an open and timely way.

The Commission would like to hear from you

In the first instance, you should speak with the staff member you are dealing with.

If you would like to progress your feedback or complaint, you are welcome to speak to that staff member’s manager.

You may also wish to directly contact us, you can do so:

  • in writing - by letter, or e-mail; or
  • verbally - on the telephone.

If you wish to make a complaint: write, email or telephone us at:

Post: GPO Box 257, PARRAMATTA NSW 2124
Tel: 1800 617 681